Custom Fields
A CRM shaped around your business, not the other way round.
Every business captures different data. An auto workshop needs licence plate numbers. An estate agent needs property size and location. A web agency needs project type and budget range. Custom fields let you record exactly the information that matters – directly on contacts, leads, and opportunities.
When standard fields are not enough
Every industry tracks different data – EasyCRM adapts
Standard CRM fields cover name, company, phone, and email. But an auto workshop also needs the vehicle registration number and model year. An estate agent wants to see property type and preferred area on the contact card. A web agency notes the preferred technology stack or budget size. Your admin defines custom fields in settings – no coding, no IT ticket required. Fields appear on all records of the relevant type across the entire team the moment they are created.
- Track licence plate and vehicle type for auto workshops
- Record property address or floor area for estate agents
- Store company registration number directly on the contact
- Note project type or technology stack for agencies
- Log preferred contact time or account manager name
- Admin defines fields without writing a single line of code
Plans and field management
The number of custom fields grows with your plan
Custom fields are a feature for growing teams that want a CRM configured to their workflow. The Free plan does not include custom fields – it is designed for a quick start with default information. The Standard plan allows up to 10 custom fields, which is enough for most small businesses. The Pro plan has no limit – create as many fields as your industry demands. All fields are managed by the admin in the organisation settings. Once created, a field appears immediately on all records of that type across the whole team.
- Free plan – no custom fields
- Standard plan – up to 10 custom fields
- Pro plan – unlimited custom fields
- Admin creates and manages fields in settings
- Fields appear instantly on all existing records
- Field types include text, number, date, and dropdown list
Mobile app and filtering
Custom fields in the mobile app and filter lists
Custom fields are not just for the desktop. The EasyCRM mobile app shows custom fields directly on the customer card – a sales rep in the field can check the vehicle registration number before arriving at an auto workshop, or review a property address before a client meeting. You can also filter lists by custom field values, making it easy to find all customers with a specific project type or from a particular region.
- Custom fields visible on the mobile customer card
- Filter lists by custom field values
- Field content always up to date – real-time sync
- Quickly locate a record by a specific field value
What you gain
A CRM that reflects how your business actually works
- Capture exactly the data your industry needs
- Auto workshops track vehicle history right on the customer record
- Estate agents have address, type, and asking price always at hand
- Web agencies attach project type and estimated budget to every opportunity
- Hotel sales teams store conference dates and room block requirements
- Admins manage fields without a developer – setup takes minutes
FAQ
Questions about custom fields
Shape your CRM around the way your business actually works
Sign up for free and start capturing the data that truly matters to your team.